Privacy Policy

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Request a consultation
• Communicate with us via email or phone
• Engage with our services

This information may include your name, email address, phone number, company name, website URL, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device type and screen resolution

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To improve our website and services
• To analyze website usage and trends
• To comply with legal obligations
• To protect our rights and prevent fraud

3. Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies: Required for the website to function properly, including session management and security features.

Analytics Cookies: Help us understand how visitors interact with our website through Google Analytics.

Marketing Cookies: Used to track visitors across websites for advertising purposes, including Google Ads remarketing.

Cookie Consent

We obtain your consent before setting non-essential cookies. You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

4. Third-Party Services

We use the following third-party services that may collect information:

• Google Analytics: For website analytics and user behavior tracking
• Google Ads: For advertising and remarketing purposes
• Google Tag Manager: For managing tracking codes
• Email Service Providers: For sending newsletters and communications
• CRM Systems: For managing client relationships

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist in our business operations
• To comply with legal obligations
• To protect our rights and safety
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions are typically retained for 2 years unless you request deletion.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for marketing communications

9. Opt-Out Options

Email Marketing

You can unsubscribe from our email communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Google Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Google Ads

You can opt out of personalized ads by visiting Google's Ads Settings or by enabling "Limit Ad Tracking" on your mobile device.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

13. Contact Information

If you have questions about this privacy policy or our privacy practices, please contact us:

14. Governing Law

This privacy policy is governed by the laws of Alberta, Canada, and applicable federal privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).